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Xsport Fitness - Cancel membership

The guy from my gym said to call this number if i want to cancel my membership but the representative said i have to right a letter or go to the gym to cancel it. Im already in Las Vegas.
#1242335
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clearly reads: $39 for multiple club access save 40% when you pay in full for the year thats for THE year, one year, 12 months. no * or small print or note of conditions apply. when you select that option it says buy one year get one year free, which doesnt even add...
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#1239450
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Xsport Fitness - Disgusting bathroom

Disgusting bathroom at garden city Xsport
#1238982
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Xsport Fitness - Customer Service Lengthy Wait times

I usually get charged 34.99 per month because i am a Veteran. Today i was charged 44.95 this time. All i want to do us clear it up. Customer Service has me waiting and it is at the 15:00 mark with no answer. Im generally patient and never leave negative reviews. This is ridiculous with no foreseeable answer.
#1234764
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The bathrooms at xsport niles il is so gross. I have told the staff several times but falls on deaf ears . I have told the front desk to get someone to clean they say that they will do something but nothing happens. Also the weights are never where they are supposed to...
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#1224191
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This gym is one of the worse gyms I have ever signed up for, Customer service is horrible but not only that. When I first signed up the sales manager made me pay 160$ cash for what was supposed to be “a years coverage of memeber {{Redacted}}” as the sales manager...
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1.3
#1211415
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Their personal trainers are never consistent; you get paired up with on that ends up leaving. Management is horrible with customer service. They tell you to come in person to handle complaints however fail to appear or are on lunch breaks without ever returning. I call...
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Anonymous
Anonymous

Bathroom are horrible 4/23/18 when to use other was told no I workout from 1200-230 & still bathroom wasn’t clean at garden city Xsport

1.0
I liked
  • Location
I didn't like
  • Communication
  • Customer service
  • Refund policy
#1206657
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I injured my back doing deadlifts with my personal trainer. I was carried off on a stretcher in an ambulance that cost me most of $1000 even with health insurance. Customer service requires a doctor's note saying that I can't train anymore to refund my remaining...
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1.0
Norridge, Illinois
I didn't like
  • Personal training
  • Refund policy
#1197473
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Xsport makes canceling your membership nearly impossible if you work a regular 9-5 job. I work in the suburbs but live in the city, so I do not get home until after 6 everyday. I tried coming in a weekend and they told me I could only cancel during the week, so I went...
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Anonymous
Alex Fraser

Yes, cancellation policy at Xsport is horrendous. I guess putting a block on their withdrawals from your bank would be a way to go, if possible.

Anonymous
Anonymous

Yes, they are very bad at cancellation service. I have been trying to do so from one month and they still haven't done it yet.

2.3
#1167700
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I was a member in 2016 an i canceled after a few months, i was still being billed because they say my son was on my card but he wasn't he was a member before me and was paying cash, when i canceled my card at pipers ally xsport an canceled all transaction on my card an...
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Anonymous
Anonymous

This same garbage happened to me, but I was warned XSport is shady and was prepared. There is no letter writing cancellation in place anymore, you "cancel at anytime". So, I w...

Anonymous
A.C

Same thing just happened to me now, got duped by them once, this time I made sure to ask the guy at the gym if my membership was cancelled. He said yes, and charges stopped fo...

2.2
#1153612
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