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I was a former employee. I was constantly being harassed by the Fitness Manager Jarvis Thrasher at the Bolingbrook, IL location. I repeatedly told the General Manager, but he didn't show any concern. Jarvis started taking the group classes I taught away from me for no...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.0
#1421427
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Xsport Fitness - Horrible

They charged me for a membership that I never signed up, they used my credit card that was for the trial membership that I cancelled and they admitted they were wrong. They are horrible.
Company wrote 0 private or public responses to the review from Dec 02.
1.0
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Website
#1412961
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Xsport Fitness - Overcharge

Canceled tanning in late August still being charged.. have told numerous people and management on site and still being charged
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 01.
#1412310
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Xsport Fitness - Horrible

I canceled my gym membership because I knew I wasn’t going to have time clocking in extra hours at work. I canceled way before my next monthly payment was due and I was still charged the cancellation fee AND my nexts monthly payment that wasn’t even due yet. Xsport is SLEEZY.
Company wrote 0 private or public responses to the review from Nov 10.
3.5
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#1397760
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This place is scammy garbage. I thought I was signing up to a $15/mo membership. Turns out, they charged something like an extra $200 this year from me for other fees. Now, they won't cancel my membership because they only cancel between 10 AM to 5 PM and you have to...
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Company wrote 0 private or public responses to the review from Nov 08.
2.1
I liked
  • Location
I didn't like
  • Staff attitude
  • Cancellation policy
  • Scammy behavior
#1396150
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Several years ago I purchased gym membership from my mom with Xsport When mom initially purchased her personal training package she chose Lou to be her trainer. After having such great results with Lou, My mom once again met with Sam to purchase the second personal...
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Company wrote 0 private or public responses to the review from Oct 31.
1.0
I didn't like
  • Anyone that manage money and cc details
  • Have cheated my mother
  • Communication
#1391641
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Moved out of state, called to cancel but they want me to go into a local gym to cancel or send them a letter. Or send them a signature through fax, what the *** I've tried to cancel my card but somehow they managed to still bill me continuously ?? Criminal company,...
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Company wrote 0 private or public responses to the review from Oct 29.
1.4
I liked
  • Location
I didn't like
  • Management
  • Anyone that manage money and cc details
  • Staff attitude
#1390672
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Xsport Fitness - Negative

This gym is absolutely waste of space they want you to pay all this money out of pocket and when you try to close your membership it's an issue or when you signed your agreement they won't honor what you signed
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 29.
1.2
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Website
#1390652
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Xsport Fitness - Bad customer service experience st Harlem & Irving

Went to tan last 2 weeks 4 times system is always down ! Blonde girl at the desk is very rude ! I want my $30 refunded to my account and I’m going to quit my membership with your company!
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 24.
1.0
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Product or Service Quality
#1387831
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Contact Xsport Fitness

Mailing Address:
XSPORT FITNESS
6420 W. Fullerton Avenue
Chicago, Illinois 60707
United States
Phone:
(877) 417-1450
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Xsport Fitness - Cancellation

They tell me no cancellation fee in the gym and sign me up. I goto cancel and guess what? Cancellation fee. They don't know how to treat customers stay away from this place.
Company wrote 0 public responses to the review from Oct 05.
2.3
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Cleanliness
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Website
#1374125
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