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I have been a member of xsport fitness in Merrifield Virginia ever since the falls church LA Fitness closed at Loehmans Plaza. My name is Tarek Maaraba, my number is 301-674-6718, and my xsport number is x1955216, home gym is Merrifield VA. As a premier member with...
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#1281416
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Xsport Fitness - Got charged 3 times

Canceled my membership and getting charged another cancel fee plus my monthly fee and corporate never answers the god damm phone I’m pissed of with this shady company and I want my money back!!
1.0
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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#1271333
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This same garbage happened to me, but I was warned XSport is shady when it comes to cancelling and was prepared. There is no letter writing cancellation in place anymore, you "cancel at anytime". So, I went in to the gym very early in the month and had a manager fill...
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2.3
#1261053
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Xsport Fitness - Charging me for what?

All of the sudden they charge me $10? For what?? Im in the call. been in hold for 30min and no one answer. Wtf is wrong with this "customer service line?
1.0
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Customer service
#1257169
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Xsport Fitness - Cancel membership

The guy from my gym said to call this number if i want to cancel my membership but the representative said i have to right a letter or go to the gym to cancel it. Im already in Las Vegas.
#1242335
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clearly reads: $39 for multiple club access save 40% when you pay in full for the year thats for THE year, one year, 12 months. no * or small print or note of conditions apply. when you select that option it says buy one year get one year free, which doesnt even add...
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#1239450
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Xsport Fitness - Disgusting bathroom

Disgusting bathroom at garden city Xsport
#1238982
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Xsport Fitness - Customer Service Lengthy Wait times

I usually get charged 34.99 per month because i am a Veteran. Today i was charged 44.95 this time. All i want to do us clear it up. Customer Service has me waiting and it is at the 15:00 mark with no answer. Im generally patient and never leave negative reviews. This is ridiculous with no foreseeable answer.
#1234764
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The bathrooms at xsport niles il is so gross. I have told the staff several times but falls on deaf ears . I have told the front desk to get someone to clean they say that they will do something but nothing happens. Also the weights are never where they are supposed to...
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#1224191
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This gym is one of the worse gyms I have ever signed up for, Customer service is horrible but not only that. When I first signed up the sales manager made me pay 160$ cash for what was supposed to be “a years coverage of memeber {{Redacted}}” as the sales manager...
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1.3
#1211415
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