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Summary of Xsport Fitness Customer Service Calls

51 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
02:55 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Xsport Fitness to Ask about:

Activation/ Cancellation:

  • “Cancellation”
  • “Cancelled my membership in may. Still being charged”
  • “I want to cancel my membership.”

Payments and Charges:

  • “Payment”
  • “Stop payment”
  • “Got charged 3 times”

Account:

  • “Freez my account”
  • “Account balance”
  • “Reset my password”

Request for Information:

  • “I have a question regading replacing gym equipment.”
  • “Personal trainer question”

Refund:

  • “Get my refund”

Other:

  • “Memberships”
  • “Free month referal”
  • “Wasn’t able to get in”

Xsport Fitness Rating Stats

1.9 out of 5 stars
based on 45 reviews
See all 73 reviews

Rating stats

  1. 21 reviews
  2. 14 reviews
  3. 8 reviews
  4. 1 review
  5. 1 review

About Xsport Fitness

Top 5 Likes about Xsport Fitness

Location, Club staff, Club, Zumba class, Bryce personal trainer

Top 5 Dislikes about Xsport Fitness

Communication, Refund policy, Management, Customer service, Staff attitude

Summary

XSport Fitness and Spa is one of Americas fastest growing fitness chains in the nation, providing its members with state-of-the-art equipment and facilities. The company offers personal trainers, educational programs, dietary supplements, and the latest in fitness apparel. The gyms also feature a childs play area. XSport Fitness and Spa is open 24 hours a day, seven days a week. The members can also enjoy a full service spa and salon where they can relax while savoring a massage or facial, get a haircut, hit a tanning bed, or indulge in one of our many other luxurious services. XSport Fitness and Spa has a number of locations in Chicago area, New York, and Washington D.C.

Xsport Fitness reviews and complaints

Xsport Fitness is ranked 62 out of 468 in Fitness Centers category

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Xsport Fitness Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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