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Xsport Fitness - Cancelations

I’m in Puerto Rico cannot go to the facility to cancel and on top of that on June 25 they took $112.00 from my account that where to cremate my father they don’t want to give that back I would like a refund cuz I really need it to cremate my father who just recently died
1.4
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Customer service
Exchange, Refund and Cancellation Policy
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#1298259
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Xsport Fitness - Worst service ever

I’ve submitted a form to cancel my service and membership yet again they charge me again and I am trying to get my refund I don’t see any hope they are always ready with some *** explanation
1.5
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Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
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Price Affordability
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Value for money
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#1296553
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After a year of verbal, writing complaints, this is my last attempt to be heard and have justice, to Chicago Executy director. Hi Ms. Kelly, just want to keep in touch with you about the complaint and charges I’m filing against, your corporation, Adam, Ryan, Asia,...
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1.8
#1290108
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I keep getting charged for no reason and when I went to call the customer service line, they put me on hold for over 20 minutes and even then there is no response. This is absolutely ridiculous and I just wanted an explanation as to why I keep getting charged and to...
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1.8
#1283660
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This is a positive review I wanted to share. I had a mix up with my membership renewal not going through and there being a shortage in my account. I went into the Xsport located off Ashland in Chicago, and the manager, Angel, was extremely helpful. In fact, a customer...
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3.8
#1283483
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attempted to exchange merchandise without the receipt but was informed by Employee Hope after talking to Ryan manager xsport, did not have the capability to do that. I had to make a trip home to print out my Visa statement to show proof that I've purchased the items....
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#1282665
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I have been a member of xsport fitness in Merrifield Virginia ever since the falls church LA Fitness closed at Loehmans Plaza. My name is Tarek Maaraba, my number is 301-674-6718, and my xsport number is x1955216, home gym is Merrifield VA. As a premier member with...
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#1281416
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Xsport Fitness - Got charged 3 times

Canceled my membership and getting charged another cancel fee plus my monthly fee and corporate never answers the god damm phone I’m pissed of with this shady company and I want my money back!!
1.0
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1271333
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This same garbage happened to me, but I was warned XSport is shady when it comes to cancelling and was prepared. There is no letter writing cancellation in place anymore, you "cancel at anytime". So, I went in to the gym very early in the month and had a manager fill...
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2.3
#1261053
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Xsport Fitness - Charging me for what?

All of the sudden they charge me $10? For what?? Im in the call. been in hold for 30min and no one answer. Wtf is wrong with this "customer service line?
1.0
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Customer service
#1257169
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