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I joined this club and have had several issues. From a manager signing me up and not entering my paper work, to rarely having clean towels. However, my main reason for joining was for the steam room, hot tub and pool. The hot tub is always broken. always. And when...
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2.0
I liked
  • Location
I didn't like
  • Hot tub always being broken
#1071704
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I got a membership in June of 2016, buy one year get one free. Sounded pretty good. They talked me into getting another subscription that charged every month. Sadly I didn't like that subscription, so I called them to cancel it, because they told me when I first signed...
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1.0
I liked
  • Club
I didn't like
  • Club staff
  • Management
  • Communication
#1061142
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I worked out at xsport for about a year and enjoyed the gym. I wasn't pleased with getting called once every two weeks trying to sell me a personal trainer.... but that's besides the point. I moved from Chicago to Massachusetts and needed to cancel my membership....
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#1059794
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Xsport Fitness Receptionist Review

Xsport Fitness
#1036255
2.8
Details
I been going to Xsport for 2 yrs and i always been offered a towel without a problem. Yesterday i was checking in the front desk by a new guy i never saw b4. i asked him for a towel and he stated that i dont get a towel cause i pay $9 a month in front of other people. i was so embarrassed that he replied in a very unprofessional manner!
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Xsport Fitness Self Spa Membership Review

Xsport Fitness
#958574
2.2
Details
Schaumburg xsport member only can go sometimes having a newborn at home was at the gym about 6pm cst. I have a self spa membership and they told me i would be unable to use my hydromassage without attendant. Very upset its a normal hour and cant use a $ 99/mo spa pass wtf am i buying it for then??
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Xsport Fitness Customer Care Review

Xsport Fitness
#912377
1.4
Details
Whenever people walk by guys at the Norridge Xport fitness, you can hear them to talk to another guy about girls in a negative way and using the world " ***" or "kyrva" in Polish when talking about girls.
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Xsport Fitness And Spa Personal Training Review

Xsport Fitness
#761731
1.2
Details
They are not refunding my money back for my unused sessions even when I moved more than 25 miles away from the the gym. In the contract it was written that they will refund it if we move more than 25miles away, I don't have the time to take them to court that is the reason they are doing this but I have the written email from their costumer representative Tessa so might take them to court now.
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Bay plaza x sport fitness: The overnight staff are ghetto and unprofessional. They enforce a no guest rule from 9pm-5am even though I was promised 24 hour guest privileges because as their managers say, "that's when the criminals come." That makes no sense when your...
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3.0
#1022774
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smaller gyms do not have Wi Fi, what are they, *** kids ? I have been a member for a number of years, and live in Chicago, but I go to other Xsport gyms, N-side, S-side, downtown and SW suburbs and this is it seems is a pattern and the staff can never answer why? I...
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#1008253
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This manager basically disccriminated me cause at first he said that I could go as a guest for as long as I wanted to, but after some time he spoke very nasty to me! Said get out! That if I didn't have a membership I had to not go there anymore. When I called xsport...
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I liked
  • Zumba class
I didn't like
  • Manager brian brusoe
#1001242
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Xsport portage park (Irving and central) has the absolute worst employees...ESPECIALLY late night. There are times when literally no one is at the front desk for large periods of time. One guy who works around midnight I think his name is Brian ? Absolutely useless and...
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2.9
#996355
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I have a terrible experience with Xsport at Logan Ave. I paid more than $5000 for personal trainer sessions for my daughter and I. When my daughter left for college last year, I requested that more than 10 unused sessions to be transferred to me...manager approved, but...
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#986304
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An employee at the Harlem Irving gym decided to charge my card for a massage, I called the spa at the gym the employee said yes he did and had an employee number but was rude. Acted like I was the one in the wrong, called my bank and reported fraud against that gym we...
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Anonymous
Max

I canceled my membership back in September and I used to do the XIT intervel training. When I send the cancelation letter I told them to stop charging me for the membership an...

Anonymous
Anonymous

Having same problem here 260 dollars also harlem nobody wants to talk .i cald every pisible number .my credit card cant stopit with out firs spiking with them ,and they dont s...

#916753
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I am member at the Niles IL location. Someone stole my cell gym bag, lock and a few other things. I filed an accident report. So far nobody has contacted me or called me back to even issue an apology. The staff member that I talked to when the incident happened didn't...
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#915052
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